Testimonials

Hear What Our Happy Customers Have To Say

Rated 5.0 on Google across 37 reviews

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“Courtney was phenomenal! She was thorough and thoughtful. Our experience with Pure Maintenance was the best we have ever had with a home maintenance business. We will continue to use and recommend their services for mold inspection and remediation!”
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Nina Miller
Google review
Verified
“The team at Pure Maintenance goes above and beyond throughout the process. Their communication, follow-up, and service are exceptional. Courtney and Robin and extremely thorough in their diagnosis and service. I love that they provide detailed corrective measure recommendations to help protect homes from future moisture intrusions and provide peace of mind.”
KJ
Kyla Jenson
Google review
Verified
“Had a vapor mold treatment. Courtney and Robin were awesome! Very thorough, great communication. The house feels great!”
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Dominick
Google review
Verified
“Courtney and team saved the day for my family. They were courteous and very informative with all of the processes of our remediation. I highly recommend this team if you need help.”
WK
Wolfegang Klinkhammer
Google review
Verified
“While getting the house ready to sell, we came across several spots of mold in the basement. I called two other remediation companies, but they were either too busy or didn’t return my call. I contacted Pure Maintenance and they were out within 2 days. They thoroughly assessed the entire house, looking for all possible sources, not just the basement. The whole-house vapor treatment was also thorough, resulting in a cleaner, fresher, healthier-smelling house. Their process and follow-up testing, along with their warranty, gives me peace of mind while we go through the selling process. Courtney and Robin were also great to work with. They communicated with me regularly, answering all my questions in a timely manner. I appreciated their experience and expertise as they helped me to navigate this very stressful process.”
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Yvonne Subak
Google review
Verified
“From the first visit, they were kind, patient, and genuinely cared about helping us. They took the time to explain what was happening, what needed to be done, and never made us feel pressured or confused. The crew showed up on time, treated our home with respect, and worked incredibly hard to make sure everything was done right. What stood out most was how much they cared about our family’s health and peace of mind. After the work was completed, we could immediately notice the difference in the air quality and overall smell of the house. It felt like we could finally relax again. We’re truly grateful for their professionalism, honesty, and compassion during a stressful situation. I would absolutely recommend them to anyone dealing with mold problems.”
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Nick Kinsella
Google review
Verified
“Courtney has been great answering questions during the process of remediation. We feel they did a thorough job and are very knowledgeable.”
SJ
Sandra Jewell
Google review
Verified
“This company is very fast at getting an estimate and moving forward. All of there staff are very friendly and answer all the questions I had. Thanks for all of your help!”
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Chris Smelcer
Google review
Verified
“We had mold in several areas of our home, including our basement, kitchen and upstairs bathroom. Courtney and her team did a thorough inspection, successfully cleaned it all up, and came back to re-inspect areas of concern to make sure things were done right. Courtney is very knowledgable about mold and clearly cares about making one's home mold-free and safe. She is quick to respond to questions, and her team was prompt, courteous and detailed. Great experience all around!”
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Parker Schorr
Google review
Verified
“We are so thankful that we called Courtney to come to our house to take care of our mold. I had been dizzy and experiencing lightheadedness for months and we were just not feeling 100% ourselves. We also have a newborn at home and didn’t want to take any chances with her health. After Courtney and her team came, we noticed an immediate difference; my husband and I are both sleeping really well, we no longer feel like we have a cloud over our heads and we just feel generally very happy. It’s hard to explain, but it just feels like this haze was lifted and we’re finally back to our old selves. We live in a 1950s home and we just thought the musty odor was something we were going to have to live with, but after pure maintenance completed their work the house feels so much fresher, the air is lighter and the musty odor is gone. We couldn’t recommend Pure Maintenance Wisconsin enough! If we ever move again, I will definitely be calling them for a whole house treatment right away, so we don’t have to live like this again.”
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Helen Bradley
Google review
Verified
“Courtney was very thorough in her inspection of our house when we hired Pure Maintenance for our mold removal and remediation. They went above and beyond to make sure that every single area I had concerns about was addressed as well as offering tips for afterwards to finish sealing up the house and detoxing from mold ourselves. Would definitely recommend!”
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Lexi Burgett
Google review
Verified
“Courtney at Pure Maintenance is absolutely amazing. She is caring, thoughtful, and genuinely invested in achieving the best outcome for her clients. I had a very negative experience with Indoor Environmental Testing, as they were unwilling to speak with me by phone about the results and were quite rude. Then I connected with Courtney, and the difference was remarkable. She took the time to thoroughly discuss the testing outcomes, explained treatment options clearly, and showed real concern for helping me move forward. When you are having a mold issue, you need kindness, patience and the understanding of a partner who wants the best for your family. I would 100% recommend Courtney to this. Also, the vapor she used was helpful - my brain fog almost immediately lifted, which I didn't even think was attributed to the mold in the home! Definitely use Pure Maintenance for your needs - highly recommend them.”
RN
Ru N
Google review
Verified
“I cannot stress enough how wonderful Courtney and her team are. She is data driven-- your quote will be based on mold being tested for rather than eye balling where they think mold could be. Additionally, they do all of this without being condensing in any way, encouraging questioning the process/ how things work. For results-- my partner and I had recurring sinus infections that have gone away once treatment was completed. We've also both had less headaches.”
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Brad Schissel
Google review
Verified
“I highly recommend Pure Maintenance Wisconsin! They made a very stressful situation of discovering black mold in our home, causing severe mycotoxin illness, a seamless and stress free process. Courtney is amazing! She and her team are excellent at communicating, and are very detailed in explaining the process. Courtney is the 1st person to be certified in Wisconsin with this specific type of mold remediation! It’s cutting edge. They removed literally every spore from our space. Unfortunately, as a population, we are not educated about mold and its dangers - that it can cause cancer, for example. Most mold remediation is inadequate & does not actually remove the dangerous spores from your space. Courtney is an expert and can be 100% trusted. My doctor’s office even uses her company. Thank you, Courtney!”
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Kristen Baker
Google review
Verified
“Courtney and the team were so helpful! After a renovation of our basement we thought all the mold was gone. Courtney came in and investigated until she found spots we hadn't thought about. She kept working with us until we eradicated the mold entirely! The demo'd a few spots that were too saturated with mold, dried out anything that could be salvaged, and applied the vapor. Very effective process that was much less expensive than redoing our basement stairs and more walls! It's been so nice to have our house back!”
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Diana Love
Google review
Verified
“Courtney was extremely knowledgeable about mycotoxin illness and the steps that needed to be taken to remediate my condo - including dealing with odd schedules and an inflexible HOA. For tasks outside of Pure Maintenance's specialty, she recommended other skilled local professionals who also did their jobs quickly and well. I highly recommend this company.”
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Kent Haeger
Google review
Verified
“We needed a mold issue addressed and contacted Pure Maintenance Wisconsin. Courtney worked with us to identify the underlying issues before the treatment to avoid the problem reoccurring afterwards. Everything was taken care of in a timely manner and very professionally. I highly recommend using them for any mold remediation.”
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William McCaig
Google review
Verified
“I was very impressed with Pure Maintenance Mold Removal. I have the HLA genotype that doesn’t form antibodies to the mycotoxin that mold spores produce, and therefore I get pretty sick from a mold exposure with CIRS symptoms. Our basement was flooded in August and after initial remediation from an emergency company, I was still experiencing symptoms. I had heard about Pure Maintenance from a health podcast and felt fairly convinced that they would make my home healthy again. Customer service was excellent and prompt, communication was clear. Courtney (the owner) came to my home and pointed out areas that still needed remediated. She was very detailed as she went through my home, searching for potential mold spores. She and her team came in and completely removed any potentially remaining mold, using negative air pressure to ensure the spores did not infiltrate the rest of my home. After they were confident they removed all of the mold spores, they treated my entire home with their dry fog which completely neutralizes the air. They tested the air after their work and levels were at zero. When I came back into my home after their work, the air was so fresh and clean. I no longer had symptoms from the mycotoxin exposure and feel healthy again. Courtney is extremely detail oriented and is an expert in mold remediation. She is honest, and collaborates with her clients on the best remediation approach. My only regret is that I didn’t hire Pure Maintenance right away after the flood to do the initial remediation. I highly recommend them!”
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Ann Snyder
Google review
Verified
“Pure Maintenance Wisconsin has been a lifesaver! Courtney and her team deliver an extraordinary, non-toxic approach to whole-house mold remediation. From precise initial testing and consultation to the efficient demo crew and flawless treatment process, every step was effective, professional, and 5-star. I’m beyond grateful for their incredible mold testing, removal, and unmatched customer care!⭐️⭐️⭐️⭐️⭐️”
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gwen medved
Google review
Verified
“I was affected by the August 9th Milwaukee flooding. Lost everything and ended up with mold. Courtney and her crew Ivan, Broodie any Anthony Rock! Very nice and honest people. Excellent customer service experience from the first initial quote estimate Courtney was very professional, very knowledgeable, very thorough with her inspection. Her crew did an amazing job with the mold remediation, demolition of drywall and cleaning of the mold on concrete walls. Very informative throughout the entire process. The results were awesome, you can't even tell mold was there. If anyone have mold I highly recommend you contract with Pure Maintenance. FIVE STARS PLUS!!”
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Tonja Stokes
Google review
Verified
“Received thoughtful and competent service from Courtney and her team to address moisture issue in a rental property. They worked around schedules and helped us through a difficult task. Highly recommended.”
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Tom Krupsky
Google review
Verified
“Pure Maintenance was hired to remove mold from the flat I am renting. I had a persistent cough for months. I went on vacation in July and my cough went a way. I came back to find mold on my walls. My cough started up again. After Pure came in and did their job my cough went away. The job they did was made a huge change to my life. I am not able to sleep cough free.”
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Bob Caspersen
Google review
Verified
“I just can't say enough about how great Courtney and her staff have been. After years of battling with a mold problem that put me in the hospital and made my son very sick we had gone the conventional route taking everything out of the house including the carpet. We had a team come in and wiped down the entire house and fog it. It was improved, but we still had symptoms and had to fog every week or two. This route was very time consuming and very expensive. One of my friends who had helped me diagnose what the problem was to begin with, his job involves dealing with mold and he recognized my symptoms, put me in touch with Courtney. She came in and did her method of killing the mold. Since she has done it, we have no symptoms. We don't even run our air cleaners anymore. We were running seven. The way that she kills the mold really gets everywhere and is very effective. I wish I would have gone with her right away. I highly recommend her method and believe it works better than anything else out there.”
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David Yaeger
Google review
Verified
“Courtney was very knowledgeable and informative. No gate keeping involved at all! Can’t wait to do business with her. As a first time home owner she made my experience wonderful”
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Tamara Lashley
Google review
Verified
“Courtney was awesome! We weren’t sure what was causing our moisture issue, Courtney was very thorough in her investigation and considered all sources. She clearly explained all of our options. She was meticulous in making sure our issue was resolved. Feel she went above and beyond to make sure every possibility was covered.”
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Michael Statz
Google review
Verified
“Courtney was knowledgeable and helpful. We were satisfied by her services and results.”
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Dave Balachandran (Makur)
Google review
Verified
“Courtney was wonderful. She inspected and tested my house for mold and was very knowledgeable. She also provided me with multiple resources that I found very helpful, and I am very appreciative.”
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Tara Potter
Google review
Verified
“Courtney from Pure Maintenance was awesome! I was completely ignorant about mold and when I found out we had a mold issue I was horrified and had no idea where to even begin. Pure Maintenance was recommended to me and I'm so glad as they made the process of mold remediation so straightforward and easy. On her first visit, Courtney walked me through the science side of things and was able to accurately find and diagnose the source of our mold problem. I have a child with asthma so I was eager to act as quickly as possible--Courtney was able to squeeze us into her schedule the same week which was great for my peace of mind. She was able to treat our house in one day: we left home in the morning with a mold problem and returned home after work to a mold-free home. And of course the science backs it up! Courtney shared detailed results of before and after treatment and the facts speak for themselves. It can be so difficult to find professionals that you trust to do work in your home, especially with an issue as serious and delicate as mold remediation. I would absolutely recommend Courtney and Pure Maintenance without hesitation. They delivered the promised results quickly and without hassle which is the best I could ask for. Thanks again Pure Maintenance!”
KJ
Kate Johnson
Google review
Verified
“I’m so pleased with Pure Maintenance- Courtney was clear with the process and testing post treatment gave me peace of mind. Highly recommend!”
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Emily Burt
Google review
Verified
“Wow, What a difference in the air quality. We bought our house a few years ago and had mold and we didn't know what to do about it. I kept trying different things and nothing seemed to work. Finally, I got a hold of Pure maintenance figuring why not I've tried everything else. She explained the mold differently than anybody else had before...that It travels through the air and that we had to get rid of the source of the problem first. She found the source and took some mold readings which were high. We followed her instructions on how to fix where the water was coming in, she came and treated our home. It took a bit on our part but it was woth it because the problem went away after her treatment. Not like anything we tried before, which never worked. It's so different in here. No more mold smell every time I walk into the house. I have new hardwood floors that I can now smell them. And we just feel so much better, as far as our health. We couldn't be more appreciative. I wish we were called Pure Maintenance to begin with. Thanks Courtney! Mary”
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Mary Stephan
Google review
Verified
“We had a freezer disaster at home, and hundreds of pounds of pork, beef and shrimp have been rotting for days while we were gone. The smell was absolutely sickening and unbearable. Nothing got rid of it. I tore up the carpet, bleached the subfloor, used baking powder, ran fans for days, ran an ozone generator for hours on multiple occasions, nothing made a difference. Courtney came over with her equipment, fogged the room, and the very next day the smell was completely gone. Weeks later, the room smells fresher than before the incident. Thank you!!!!”
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nilesgermaine
Google review
Verified
“We had a very significant mold problem, and Courtney is very knowledgeable, answered all our questions, was very thorough, and had excellent follow up. The fogging was very effective given that our kids had no more symptoms following the treatment. We had this done following a more invasive mold remediation as a way to remove any spores in the areas and on the surfaces that couldn’t effectively be covered with other methods. She definitely went the extra mile. Highly recommend!!”
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Matt Thiel
Google review
Verified
“I would highly recommend Pure Maintenance especially Courtney. I contacted Pure Maintenance because we were seeing mold. We found out that we had mold and spores in other areas of our home and our air quality was bad. Courtney came in and was VERY VERY through and did a wonderful job. We have no more mold and our air quality is through the roof awesome. No more daily headaches and coughing. Thank you Courtney for everything you did. We greatly appreciate you.”
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Michele Walsvick
Google review
Verified
“Our experience with Pure Maintenance exceeded my expectations. Courtney’s work in our home was above and beyond. She not only eradicated the mold in our carpet that we knew about but also in spots she found during her inspection and treatment. Highly recommend!”
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Kelsey Offerman
Google review
Verified